Terms & Conditions

These Terms & Conditions govern your access to and use of the PrimePeptidesHub website and the purchase of any products offered through it. By using this website or placing an order, you confirm that you have read, understood and agreed to these terms. All products are supplied strictly for laboratory research use only.

Eligibility and Acceptance of Terms

You may use this website and place orders only if you are of legal age in your jurisdiction and legally able to enter into a binding agreement. By placing an order you confirm that you are a qualified professional, researcher or institution purchasing for legitimate laboratory research purposes, and that you accept these terms in full. If you do not agree with these terms, please do not use the website.

Account Responsibilities

You are responsible for keeping your account credentials confidential and for all activity carried out through your account. You agree to provide accurate, current and complete information, including a valid email address and delivery address, and to update it when it changes. Please notify us immediately if you suspect unauthorised use of your account.

Research-Use-Only Restrictions

All products offered on this website are sold strictly as research chemicals for in-vitro laboratory research and analytical purposes only. They are not drugs, food, cosmetics, dietary supplements or medical devices, and they are not intended for human or veterinary use, diagnosis, treatment, prevention or cure of any condition. You are solely responsible for handling, storing and using the products safely and in compliance with all applicable laws, regulations and institutional requirements.

Product Information and Availability

We make reasonable efforts to describe products, specifications and images accurately, but minor variations may occur and product images are illustrative. Product availability is not guaranteed and stock may change without notice. We may correct errors, update information, or limit or discontinue any product at any time.

Pricing and Payments

Prices, available currencies, applicable shipping charges and any taxes are shown during checkout before payment is completed. Orders are processed only after successful payment authorisation, and pricing errors may be corrected before an order is accepted. Payment methods, authorisation, security and fraud-prevention measures are described in our Payment Policy.

Purchases and Cancellations

Your order is an offer to purchase; a contract is formed only when we accept and confirm the order. We may refuse, limit or cancel an order — including where a product is unavailable, a payment cannot be verified, or an order appears to breach these terms — and any amount already charged for a cancelled order will be refunded. Cancellation or change requests must be sent to our support team as soon as possible and can only be accommodated before the order has been dispatched.

Shipping, Delivery and Customs

Delivery times shown on the website are estimates and are not guaranteed, as transit and customs clearance are outside our control. You are responsible for ensuring that the products may be lawfully imported into your destination country, and for any customs duties, import taxes or charges applied by local authorities. Full details are provided in our Shipping Policy and International Shipping Information pages.

Returns and Refunds

Because of the nature of research materials, returns and refunds are handled according to our Return & Refund Policy, which is the controlling source for eligible cases and the required steps. Approved refunds are issued, wherever possible, through the original payment method. Please contact support with your order number before returning anything.

Prohibited Uses

You may not use this website or the products for any unlawful purpose, for human or animal consumption, or for resale or distribution in a way that misrepresents their research-only status. You may not attempt to gain unauthorised access to the website, interfere with its operation or security, use automated systems to scrape or copy content, or submit false, fraudulent or misleading information. We may suspend or terminate access to accounts that breach these terms.

Intellectual Property

All content on this website — including text, product descriptions, graphics, logos, images, page layouts and software — is owned by PrimePeptidesHub or its licensors and is protected by applicable intellectual property laws. You may view and print content for your own internal, non-commercial reference only. Any reproduction, republication, distribution or commercial use without our prior written permission is prohibited.

Disclaimers

The website and all content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law. Information published on this website, including educational or reference material, is provided for general informational purposes and does not constitute medical, clinical or professional advice. We do not warrant that the website will be uninterrupted, error-free or free from harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, PrimePeptidesHub and its officers, employees and suppliers shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or business, arising from the use of this website or of any product purchased through it. Our total aggregate liability in connection with any order shall not exceed the amount actually paid by you for that order. Nothing in these terms excludes liability that cannot be excluded by law.

Privacy

We process personal information in accordance with our Privacy Policy, and cookies and similar technologies are governed by our Cookie Policy and the consent preferences you select on the website. By using the website and placing an order, you acknowledge these practices. You may change or withdraw your cookie consent at any time via the Cookie Settings link in the footer.

See also: Privacy Policy · Cookie Policy

Changes to the Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices or legal requirements. The version published on this page at the time of your order applies to that order, and continued use of the website after an update constitutes acceptance of the revised terms. We recommend reviewing this page periodically.

Contact Information

If you have any questions about these Terms & Conditions or about an order, our customer support team will be glad to help.